Have you got a question about our services? Here’s some quick answers to our most frequently asked questions. If yours isn’t covered, please don’t hesitate to get in touch with our friendly team.
A Clinical Wellbeing Service offers evidence-based, specialist care to employees who are seeking mental wellbeing support.
Highly specialised and senior registered psychologists ensure diverse needs can be met. Additional specialties are detailed in the key personnel biographies and include therapeutic experience working with groups where social inequalities exist. e.g. women’s mental health, LGBTIQA+ communities, and First Nations People.
This depends on the terms of engagement between your employer and Agile Mental Health.
All employees once Agile Mental Health is engaged by your employer.
If you have a general query about the service, you can remain anonymous. If you go ahead with an appointment with a registered psychologist, you cannot remain anonymous as it is a session with a registered health practitioner (Psychologist).
Psychologists are registered health practitioners under National Law and must comply with their professional practice standards. Client privacy and confidentiality is a critical part of the service offered. This will be discussed with you at the start of the session.
This will be an opportunity for you to have a confidential session about what is causing you stress or distress, and an opportunity to reflect on your current level of Mental Health and Wellbeing. Agile Mental Health psychologists work collaboratively with employees on issues they want to work on.
No, your employer will cover the cost.
You will be offered an appointment within 24 hours of contacting the service.
No, your employer will not know who has accessed the service at an individual level. Activity is reported at a group level. No individual is identified.
All sessions are provided by Telehealth, either Zoom or phone. You will be asked if you have a preference when booking the appointment.
Would you like to know more about our service? We’re only too happy to talk about how we can support your organisation and its people.